Ordering

 

US Orders
theducationresources.com
Our website processes orders for individuals and for teachers who wish to use a purchase order 24/7.

If you need assistance please email orders: please email to orders@theducationresources.com

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By Phone:
Toll Free (US, Canada, and US Virgin Islands only): call 1-800-419-6906 or 1-817-975-5587
M–F 9:30AM - 5:30PM (CST)

By Fax:
844-777-0321:  24/7

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International Orders:
International orders must be placed by phone. Please email orders@theducationresources.com

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Special Web Only Discounts and Purchase Orders:
The discounted prices featured on our website are exclusive to those individuals who make purchases with a credit card on theducationresources.com; Orders placed with a purchase order are not eligible for online discounts. We do offer special school district discounts with a purchase order-please email or call us with questions. Call 1-800-419-6906 or 1-817-975-5587; email to orders@theducationresources.com

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Shipping Times & Return Policy
We have several shipping options available. Shipping is done via USPS or UPS or Fed Ex, or Local Freight accordingly.  To decide which is the best option for your order, please email or call us directly. Typical orders are shipped within 21 days or less ("contingent on holidays/import items-you will be notified immediately with any delays).

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You have 10-days to return merchandise purchased on the site to us for a full refund with an approved return authorization. Please read our Return Policy for all orders placed on theducationresources.com.

Return policy: THE LLC reserves the right to accept or refuse any returns with or without an approved authorization number. Please email orders@theducationresources.com with your return claim and we will respond with an authorization number for a return within 10 days of the date of receipt. You must be within the 10 day return policy or all other returns will typically be refused. We have never had a return issue with our clients-we strive to make it right before we send it to you, or we give you options on how to best accommodate issues such as "out of stock" or "delayed delivery". We will notify you prior to shipping if there is any issue and we always offer a full refund prior to shipping if there is any issue we cannot solve. Returns are accepted for unopened-undamaged merchandise only or for "obviously broken/damaged" items from transit or non-use. Summer rush orders nor any Backpacks are not eligible for returns or refunds unless there was reported damage at the time of receipt through the carrier. Standard use of a product does not qualify it for a return. If in doubt, just email or call us, we are really here to help you and want you happy!

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Online and Print Catalogs
To view our catalogs online or to receive a printed catalog go to our Catalogs page.

Teachers or school districts may wish to order with a purchase order.

Please contact us if you need help with your school discounts, quotes or any other customized information. We will process your order within 24 hours of speaking to you. We are here to help! About us!

Torres Henderson Education Resources, LLC
Email: orders@theducationresources.com

Build a custom order here.

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Special Sales Ordering Information
For additional sales inquiries for TRADE, LIBRARY, CLASSROOM, CORPORATE, or SPECIAL SALES please contact:
Trina at trina@theducationresources.com or call 1-817-975-5587 *USA; 011-52-812-321-0224 *Mexico (whatsapp)

For district or state ELA adoption, pilots, or curriculum inclusion please contact: orders@theducationresources.com

Permissions & Sub-rights

Please email: trina@theducationresources.com "subject" Permissions.

Torres Henderson Education Resources, LLC  is a certified 100% Minority-Women Owned Business Enterprise (MWBE)